Cosletts Recycling (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us or use our website.
This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Cosletts Recycling
Family-run waste management and recycling business
Based in Port Talbot, serving South Wales
If you have any questions about this Privacy Policy or how we handle your data, you can contact us through our website.
2. What Information We Collect
We may collect and process the following personal data:
- Name
- Contact details (such as email address and phone number)
- Address or location details (where relevant to service provision)
- Enquiry details and correspondence
- Information you provide via contact forms or direct communication
- Technical data such as IP address, browser type, and website usage data
We do not knowingly collect data relating to children.
3. How We Collect Your Data
We collect personal data in the following ways:
- When you contact us via our website, phone, email, or social media
- When you request a quote or information about our services
- When you use our website (via cookies and similar technologies)
4. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide requested services
- Communicate with you about our services
- Arrange waste collection or recycling services
- Improve our website and customer experience
- Comply with legal or regulatory obligations
We will only use your data for the purpose it was collected.
5. Lawful Basis for Processing
Under UK GDPR, we process your personal data based on one or more of the following lawful bases:
- Consent – where you have given clear permission
- Contract – where processing is necessary to provide a service
- Legal obligation – where required by law
- Legitimate interests – to operate and improve our business, provided this does not override your rights
6. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
Your data is stored securely and only accessed by those who need it for legitimate business purposes.
We only retain personal data for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.
7. Sharing Your Data
We do not sell, rent, or trade your personal data.
We may share your data with trusted third parties only where necessary, such as:
- Service providers supporting our business operations
- Professional advisers (e.g. accountants or legal advisers)
- Regulatory or law enforcement bodies where legally required
All third parties are required to respect the security of your data and treat it in accordance with the law.
8. Cookies
Our website uses cookies to improve functionality and analyse website usage. For full details, please see our Cookie Policy.
You can manage your cookie preferences through your browser settings or cookie banner.
9. Your Data Protection Rights
Under data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us via our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website: